Refund Policy

Refund Policy of Dron (https://stampdutyandpropertyregistration.com/) Last Updated: 10th February 2025

At https://stampdutyandpropertyregistration.com/, owned and operated by Dron, we are committed to providing high-quality real estate consultation and document processing services. Please review our refund policy carefully to understand your rights and options in the event of a cancellation or refund request.

General Refund Policy Dron offers digital real estate consultation services, legal documentation assistance, and other online services. Due to the nature of these services, refunds are not provided unless specific conditions outlined below are met.
Refund Eligibility 2.1 Digital Services We offer sample consultations or preliminary assessments to help you understand our services before making a purchase. No refunds will be provided for digital services once they have been accessed or utilized. Please ensure that the service meets your needs before completing your purchase.

2.2 Service Subscriptions If you purchase a subscription plan for ongoing consultation or document processing, you may cancel within 3 days of the initial purchase if you are unsatisfied or unable to access the service due to a technical issue. In such cases, you are eligible for a full refund, which will be processed within 5 working days. After this period, no refunds will be provided.

2.3 Mistaken Purchases If you accidentally purchase a service, you may request a refund within 24 hours of the transaction. Dron will review the request and process a refund within 5 working days, provided that the service has not yet been accessed or utilized.

Cancellation of Consultation Services 3.1 Cancellation by the Client You may cancel a consultation session at least 24 hours before the scheduled time for a full refund. If you cancel less than 24 hours before the session, no refund will be provided.

3.2 Cancellation by Dron If Dron cancels a consultation session due to unforeseen circumstances, you will be provided with the option to reschedule the session or receive a full refund.

Pro-Rated Refunds for Discontinuation If you choose to discontinue any ongoing service package, you are eligible for a pro-rated refund for unused services. The refund will be calculated based on the remaining services and will be processed within 5 working days after confirmation of discontinuation.
How to Request a Refund To request a refund, please contact us through the Contact Form available on our website. Include the following information in your request:

Full name and email address
Date of purchase
Service purchased
Reason for refund request

Our team will review your request and notify you of the outcome within 3 working days.

Contact Us If you have any questions about our refund policy, please contact our support team using the Contact Form on https://stampdutyandpropertyregistration.com/.

By purchasing or subscribing to any service on Dron (https://stampdutyandpropertyregistration.com/), you agree to this refund policy.